Marketplace access terms

regional-access-terms-2026-11-13-v1 · 13 November 2026

This operational portal is being prepared for India and Singapore. Public registration, meal payments, bookings and host payouts are not open. Viewing a dish, requesting a price or saving kitchen details does not create a paid food order.

Account and kitchen access

Account holders must be 18 or older, provide accurate information and keep sign-in links/codes private. Do not impersonate another person, submit false eligibility evidence or attempt to access another account's records. Only the platform owner can approve kitchen applications; account completion, a registration reference or a payment preference is not approval. Hosts remain responsible for accurate ingredients, allergens, preparation, capacity and their applicable food-business obligations.

Menus and commitments

Hosts control their availability and dated menus. Going offline stops new orders and does not cancel existing commitments. A reserved order locks the menu version. Cooking notes are requests requiring host review and are not assurances against allergens or cross-contact. Ordering for another person requires permission to share the necessary recipient information.

Payment activation

Future paid services require approved payment-provider accounts, host settlement onboarding, disclosed prices and fees, cancellation/refund procedures, support channels, and reviewed trading terms identifying the responsible country operators. No payment or penalty is collected through the present portal. Public trading terms, taxes, mandatory consumer rights and any host cancellation or late-fee rules require completion before activation; these access terms do not waive statutory rights.

Support

Contact info@bay-leaf.eu for access and service questions. Personal information is described in the privacy notice.